Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Shipping policy
SHIPPING POLICY
Order Processing
We prepare orders within 1–3 business days. We do not process or ship orders on weekends or holidays. When your order ships, we’ll email you a confirmation with tracking details.
Shipping Options and Delivery Times
- Economy Shipping: $4.99, with an estimated delivery time of 5–8 business days after shipment.
- Standard Shipping: $6.99, with an estimated delivery time of 3–5 business days after shipment.
Delivery times are estimates and do not include the 1–3 business days needed to process your order.
Order Tracking
Your shipping confirmation email will include a tracking number. Please allow 24–48 hours for tracking updates to appear.
Where We Ship
We ship to the 48 contiguous U.S. states. We do not currently ship to Alaska, Hawaii, or international destinations.
Lost or Damaged Packages
If your package arrives damaged or has not arrived by the expected delivery date, email us at help@neatifyhouse.com within 7 days of that date. Include your order number and a description of the issue so we can help resolve it.
Questions?
For questions about your shipment, contact help@neatifyhouse.com. We aim to respond within 1 business day.